Shipping & Returns

Shipping:

Jack Lash ships at the below timeframes:

AUSTRALIA:

Regular Australia Post: 1-10 Days

All shipping is tracked. 

REST OF WORLD:

JackLash does not currently ship to any countries out of Australia however please be subscribed to our mailing list for updates.

Returns

JackLash products are made with love. We hope you love the products as much as we do, however in the case that you don't, we are more than happy to accept a return/refund based on the below conditions:

Refunds - we are only able to issue refunds if the product is returned back to us in an unopened, unused state.

Exchanges/Store Credit - If you are unhappy with the product, we are able to issue you a store credit or exchange your product as long as you return the product to us.

If your product has arrived damaged or not as described, please get in touch and we will issue you a refund. 

If you would like to initiate a Return/Refund, please email your order number and any relevant details to shop@jackcailmakeup.com